Privacy Policy
How we collect, use, and protect your information.
Last updated: July 11, 2026.
Overview
Ur Mortgage, empowered by Nexa Mortgage LLC (“we,” “us”), respects your privacy. This policy explains what we collect when you use this website or apply for a loan, how we use it, and the choices you have.
Information we collect
- Information you provide — name, contact details (including your mobile phone number), and the financial details you submit through our applications, quote requests, calculators, contact forms, or chat.
- Information collected automatically — device, browser, IP address, and usage data via cookies and analytics tools.
- Information from third parties — credit bureaus, verification services, and partners, where you have authorized it.
How we use it
- To respond to inquiries and process loan applications.
- To contact you about products and services, consistent with the consent you provide.
- To improve our website and services, and to meet legal and regulatory obligations.
Mobile Information and SMS Consent
We do not share, sell, rent, or otherwise provide your mobile phone number or SMS opt-in or consent information to third parties or affiliates for marketing or promotional purposes. We may disclose mobile information to service providers solely as necessary to operate and deliver our messaging program, and those providers may use the information only to provide those services.
When you opt in, you may receive recurring informational and/or promotional SMS or MMS messages from Ur Mortgage, empowered by Nexa Mortgage LLC. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. See our SMS Terms & Conditions for full details.
Sharing
We share information with service providers, investors, and partners as needed to provide our services, and as required or permitted by law. We do not sell your personal information. As stated above, your mobile phone number and SMS consent are never shared with third parties or affiliates for their own marketing or promotional purposes.
Your choices
You may opt out of marketing communications at any time — reply STOP to any text message, use email unsubscribe links, or contact us. California residents have additional rights — see our CA Consumer Privacy Notice.
Security
We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission is 100% secure.
Contact
Questions? Contact us, call (877) 875-6261, or email info@urmortgages.com. See also our SMS Terms and Terms of Use.